Return & Refund Policy

Our Return Policy

We want you and your Frenchie to be completely satisfied. If something isn't right, we're here to make it right.

Return Window

You have 30 days from the date of receipt to initiate a return.

Eligibility Requirements

The item must be unused and in its original packaging
Items damaged due to misuse are not eligible for return
Defective or shipping-damaged products will be replaced at no cost to you

How to Start a Return

Contact us through our contact page with your order number and a brief description of the issue. Our team will respond within 1–2 business days with next steps.

Refund Processing

Once your return is approved, we process refunds within 3–5 business days to your original payment method. You'll receive a confirmation email when the refund is issued.